Orders within Kerala are typically delivered within 1–3 working days.

Orders outside Kerala are typically delivered within 1–7 working days depending on the location and courier service availability.

Customers are requested to provide accurate shipping details, including full address, pin code, and phone number while placing the order.

LU11 is not responsible for delays, failed deliveries, or lost shipments caused by incorrect shipping information provided by the customer.

Delivery timelines may occasionally vary due to courier delays, public holidays, weather conditions, or unforeseen circumstances.

Once an order is processed and shipped, address modifications may not be possible.